Privacy Policy

Privacy Policy

We, FIOR & GENTZ Gesellschaft für Entwicklung und Vertrieb von orthopädietechnischen Systemen mbH, take the protection of your personal data very seriously and adhere strictly to legal guidelines and restrictions. The following statement will provide you with an overview on how we guarantee the protection of your data and which data is collected and processed for what purpose. However, despite careful content control, we cannot be held responsible for external links to third party content.

Use of Personal Data
We solely use your communicated data to fulfil and process your order. If you have registered for our newsletter, your email address is used - with your consent - for own advertising and marketing purposes until you cancel the newsletter. You can cancel the newsletter anytime - with effect for the future - by simply sending us a message.

Your data is processed only within the given consent according to legal regulations. You can revoke your consent at any time with effect for the future by simply sending us a message.

Passing on Personal Data
Passing on your data or any other transfer of your data to third parties - without your explicit consent - is solely done to process the contract. Thus, your data is, only if necessary for the dispatch of goods, passed on to the assigned delivering company. Your payment data is passed on to the credit institution assigned for handling the payment.

At this point, we want to emphasise that, in individual cases, we might be obliged to provide information on inventory and/or usage data upon request of competent authorities according to legal requirements following their listed conditions.

We make an effort to store your personal data in a way that they cannot be accessed by any third parties by taking all technical and organisational steps possible. When communicating via email, we cannot guarantee complete data security, which is why we recommend sending confidential information by mail.

Data for marketing and optimisation purposes is collected and stored on this website using technologies of etracker GmbH ( Using this data, user profiles can be created under a pseudonym. For this, cookies may be used. Cookies are small text files which are stored locally in the cache of the web browser of the website visitor. They make it possible to detect the web browser when visiting the website again. If the person has not given an individual consent, data gathered with etracker technologies is not used to personally identify the visitor of this website and is not merged with the personal data of the bearer of the pseudonym. You can object to the collection and storage of data at any time with effect for the future.

Right to Information
In accordance with the European Directive on Data Protection, you have the right to free information on your data stored at FIOR & GENTZ as well as the right to correction, closing or deletion of this data.

Contact Concerning Data Protection
If you have any questions about the collection, processing or usage of your personal data, about the right to information, about correcting, blocking or deleting data as well as revoking your given consent, please do not hesitate to contact: Thorsten Ewald